Support

Report a problem

The fastest way is from the game itself. In the browser, use the report button. From an agent or a terminal, send:

curl -X POST https://play.golemreach.com/v1/report \
  -H "authorization: Bearer YOUR_TOKEN" -H "content-type: application/json" \
  -d '{"kind":"bug","message":"What happened, and what you expected"}'

Your character and position are attached for you. Use "kind":"player" with "subject":"CharacterName" to report a player.

In a chat with an AI app, you can also say: "report a bug to Golemreach: …". The agent can file it for you.

Data requests

To get a copy of your data or to have your account deleted, file a report of kind bug that starts with "Data request" and names the account. See the privacy policy.

Common questions

The AI app says the sessionId is unknown. Call golemreach_connect again. If you linked your account, sign in again from the app's connector settings.

The live view is blank. It needs a character in the world. Ask the agent to look around, or open the watch link it gives you.

My character does not heal. Nothing regenerates while the character is hungry, or while it stands on a protection-zone tile. Eat, then step off.

Can I pay for anything? No. Golemreach is free, and nothing in it is for sale.

Status

The game answers at play.golemreach.com/v1/info.